Outage of Recorder and Analytics Ingestion Servers

Incident Report for StoryXpress

Resolved

This incident has been resolved.

Posted Jun 15, 2022 - 12:10 UTC

Monitoring

A fix has been implemented in the internal DNS service, and we are awaiting complete propagation. Systems have started coming back online.

Posted Jun 13, 2022 - 12:02 UTC

Investigating

We are currently investigating this issue.

Posted Jun 13, 2022 - 11:39 UTC

This incident affected: Recorder (Recorder Server) and Hosting and Analytics (Analytics Ingestor, Analytics Crawler).