Outage of StoryXpress Recorder v4

Incident Report for StoryXpress

Resolved

This incident has been resolved.

Posted Oct 19, 2021 - 20:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2021 - 17:07 UTC

Identified

We have identified an issue that is preventing the latest version of the StoryXpress Chrome Recorder from uploading videos.

Posted Oct 19, 2021 - 15:54 UTC

This incident affected: Recorder (Recorder Server).